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How to Spot Reliable Software Outsourcing Partner for Fintech Project

Rising on the tide of emerging technologies, Fintech apps are flooding the market. Newly-born Fintech startups are quickly developing muscles. Incumbent financial institutions are extending their IT teams. The Fintech market is white-hot from high demand, boiling investments, and cut-throat competition.

Whether you are a Fintech startup, a small business, or a solid financial service provider, the vexed question is still in the air: “Should we develop our software with own resources or contract it out?”

6 Benefits of Software Development Outsourcing

For financial service providers adoption of new technologies is a matter of survival in the fierce competition. For SMBs and startups, it is a chance for gaining a cutting edge. The issue is how to build and integrate Fintech software solutions in the most efficient and secure way. This is where the software development outsourcing creates a value.

The benefits extend in many dimensions, from financial to organizational to operational:

  • Reduced cost
  • Added expertise and talent
  • Risk mitigation
  • Focusing on core activities
  • Faster time-to-value conversion
  • Leveraged use of organization’s resources

Staffing the IT department with an in-house developer team, building additional infrastructure is a costly endeavor. Hiring people with outstanding engineering and coding skills would not be enough. The developer team must have expertise in financial technology, industry and related regulatory requirements. Besides, you may have to change skillsets several times if the software solution involves different stacks of technology. Add to it the fact that the right talent acquisition is time-consuming by itself. 

Outsourcing your custom software development is a good option in terms of risk mitigation. An outsourcing company bears much higher liability for the quality, security, and timely delivery than in-house teams. Another benefit is eliminating distractors. Focusing on the core activity is an opportunity to increase the overall operational efficiency. 

Finally, leaving the hassle of the custom software development to an outsourcing partner means a shorter time-to-value period. Employees may put forward countless reasons to cover delays or failures. They usually escape liability in contrast to a contracted party.

Stoppers of Software Development Outsourcing 

If the benefits of software development outsourcing are so obvious, why do many organizations are still reluctant to opt for it?

  • We grouped the common concerns most often heard across the boardrooms in the following categories:
  • Ignorance of organization’s real needs, inner processes and back office operations
  • High risk from disclosing organization’s confidential and critical information
  • Little control over the software development process and lifecycle
  • Inefficient collaboration, low motivation of outsiders for true engagement
  • Poor quality of the output or immanent disagreement issues

These concerns stem from a wrong perspective. They all can be dismissed with a consistent and weighted approach to selecting a software outsourcing partner and an engagement model. Many outsourcing companies specializing in Fintech software development have expertise in the industry. They are able to get insight into organization’s backstage ropes and pulleys in no time. 

Possessing a wider tech outlook and specific experience, Fintech outsourcing companies often propose better solutions than primarily conceived. They follow a verified collaboration scheme to provide transparency of the development process and guarantee a high quality result. Access to sensitive information is protected by non-disclosure agreement (NDA) and reputation of the outsourcing partner. However, there are still a few challenges, which are worth to know before getting into Fintech software development outsourcing.

3 Challenges of Fintech Software Development Outsourcing

The major challenges of Fintech software development outsourcing gravitate around overall operational resilience. These are security, quality, and control. These challenges are often chained in a ‘vicious line’. Poor control translates into poor quality, which, in its turn, brings security issues. Every link is capable of ruining overall operational resilience in its own way.

Security, security, and… security

For all good intentions of the developer team, the lack of expertise in cyber security may lead to overlooked vulnerabilities. If exploited by cyber-attackers, they may cause much more trouble than direct financial damages: business disruption, heavy penalties, lost reputation and customers. 

High quality above all

Quality of Fintech software solutions is another challenge for financial institutions. It is critical not only from customers’ satisfaction perspective. Failing to comply with regulatory requirements as for operational resilience due to poor quality of a Fintech software solution may have serious consequences.

Staying in the control

Lack of control occurs due to unclear terms, poor distribution of roles and responsibilities, poor communication strategy. Along with the risk of 3rd-party’s equipment failure, lack of control negatively affects the overall operational resilience.

5 Tips for Telling a Reliable Outsourcing Partner from the Rest of the Crowd

You will find truckloads of good reading in the web. Here we would like to focus only on a few important tips to expedite the selection process. 

Have a keen look at 5 aspects, which can tell a lot about a candidate outsourcing company. Doubts in any of them should be an alert.

Corporate Culture

Find out whether you share the same values, commitments and priorities.

Communication Policy

Communication methods, tools and procedures are critical to stay in the control. Find out whether communication policy fits your expectations.

Technical Competence

Make sure that competence level of the developer team is up to the task. Get familiar with success stories, technology stacks used, quality standards and certifications.

Industry Expertise

It is a number one priority. Without sufficient industry expertise, all other virtues cannot mitigate the risk. Ask direct questions, interview candidate professionals.

Maturity of Processes

Check out how firm are organization processes with regard to project management, risk management, decision making, resolving issues, information security management, etc. Use every possible source, including insider information.

Pay attention to how customer-centric your prospected outsourcing partner is. Check out the quality of its website design – it tells much about the attitude to customer and a future UI design for your app. Find out how strong they are in business analysis and research – it is a strategic skill for understanding of customer’s needs.

Software development outsourcing is often the only option for Fintech startups and small businesses with a limited budget and resources. It is especially critical for them to find the right long term partner from the start. Consistent, knowledge-based approach to hunting a reliable Fintech outsourcing partner saves cost, time, and efforts on the way to your goal.

Fintech Software Development with ARTKAI 

As an outsourcing company specializing in Fintech software solutions, we have a lot to offer and to be proud of: competences, expertise in the industry, and hands-on experience of successful projects. 

Artkai services spread in 3 dimensions:  

  • Consulting
  • Design
  • Development 

From UX/UI audit to business analysis and onsite workshops, Artkai consulting services are targeted at unlocking the potential of your project. Combining Artkai software development services with its UX/UI design and branding expertise provides synergy for building outstanding Fintech products.

Our recent project worth noting was building a new digital banking ecosystem for Procredit Group infrastructure in 13 countries. It involved research, UX/UI design, frontend development, maintenance and support. This job required melting down tech expertise with the industry knowledge and insights into individual customer business. We built an ecosystem of 5 redesigned products to synch and work across multiple devices and operation systems.

As technology enthusiasts, we embrace the digital transformation. Inspired by Blockchain, IoT, Artificial Intelligence, Machine Learning and other groundbreaking technologies we are ready to address the toughest customer challenges.

Conclusion

Summarizing the ideas of this article, we point out that software development outsourcing is a better choice not only for small businesses and startups. Big enterprises benefit from it too, especially with regard to fintech projects where the reputational and financial risks are very high.

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